Effective Date: [May 2024]
Use of Website
This website is intended for Australian residents over 18 years old. You must not use this website for any unlawful purpose or to harm our business or reputation.
Products and Orders
All prices are in Australian Dollars (AUD) and include GST.
Product availability is subject to change without notice.
Orders are confirmed only after full payment is received unless otherwise agreed in writing.
A valid invoice will be issued upon confirmation.
Payment Terms
We accept secure payments via:
Bank transfer
All transactions are encrypted and processed in compliance with Australian financial standards.
Shipping & Delivery
Estimated delivery times are provided at checkout and may vary by location. We use trusted carriers to ensure secure and timely delivery. Full shipping terms can be found on our Shipping & Pickup page.
Warranty and Returns
Warranty coverage varies by product and is clearly stated on each product listing. We adhere to Australian Consumer Law, including your right to repair, replacement, or refund for faulty goods.
Returns are accepted for:
Goods damaged during transit
Items with manufacturing defects
Subject to return request approval and condition verification.
Intellectual Property
All content on this website (text, images, logos, design) is the property of HEAVY MACHINERY SERVICES PTY LTD and may not be reproduced without written consent.
Limitation of Liability
We are not liable for:
Indirect or consequential damages
Delay in supply due to circumstances beyond our control
Loss resulting from incorrect information provided by users
Changes to These Terms
We may revise these Terms and Conditions at any time. Continued use of this website constitutes acceptance of the updated terms.
Contact Details:
HEAVY MACHINERY SERVICES PTY LTD
Email: office@hms-machinery.com
Phone: 0242776299